Software Installation

Supported Operating Systems

  • Windows
  • Macintosh (macOS)

⚠️ Important: Do not connect the USB cable until you are instructed to do so.

To use the printer with your computer, you must install the required drivers and software. The installation process typically takes about 20 minutes, depending on your system configuration and selected components.

Before You Start

  • Close all open applications.
  • Log in using an Administrator account.
  • Do not change users during installation.
  • An active internet connection may be required (data charges may apply).
  • Your computer may restart during installation.
    • Do not remove the Setup CD-ROM if a restart occurs; installation will resume automatically.

Windows Installation

If the USB Cable Was Connected Too Early

Windows 7

  • Disconnect the USB cable.
  • Proceed to Step 1.

Windows Vista / Windows XP

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  • Disconnect the USB cable.
  • Click Cancel if a dialog box appears.
  • Continue with Step 1.

Easy-WebPrint EX (Windows)

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This utility installs automatically with the software.
Requirement: Internet Explorer 7 or later and an active internet connection.

Step 1: Prepare the Computer

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  • Ensure the printer is powered off.
  • Turn on the computer.
  • Insert the Setup CD-ROM.

If the setup does not launch automatically:

  • Open Computer / My Computer
  • Double-click the CD-ROM drive
  • Run MSETUP4.EXE

Step 2: User Account Control

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  • Click Run MSETUP4.EXE
  • Select Yes or Continue when prompted

Step 3: Select Language and Region

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  • Choose your location and country/region
  • Click Next

Step 4: Select Installation Type

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  • Easy Install (Recommended): Automatically installs drivers, applications, and manuals
  • Custom Install: Choose specific items to install

Step 5: Begin Installation

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  • Click Install
  • Follow the on-screen instructions

USB Connection Step

When prompted:

  • Connect the printer to the computer using a USB cable
  • Turn ON the printer
    (USB port is located on the back-right side of the printer)

Step 6: Paper Setup

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  • Extend the Paper Output Tray
  • Load A4 or Letter-size plain paper into the Rear Tray
  • Click Execute

Step 7: Print Head Alignment

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  • Click Align Print Head
  • Select OK to begin
  • Alignment takes approximately 3 minutes
  • Do not open the top cover during alignment

Step 8: Completion

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  • Remove the printed alignment sheet
  • Click Next

⚠️ If the orange Alarm light flashes:

  • Press RESUME/CANCEL
  • Click Next

Additional Notes

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  • If the serial number is not detected automatically, enter it manually (located inside the printer).
  • The Print Head Holder may move when the top cover is opened while powered on.
  • User Registration appears only in Europe, Middle East, and Africa.
  • The Extended Survey Program is optional and does not affect printer functionality.

Step 9: Finish

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  • Click Exit
  • Solution Menu EX launches automatically
  • Remove and safely store the Setup CD-ROM

Optional (Windows 7 / Vista SP1+)

  • To install the XPS Printer Driver:
    • Choose Custom Install
    • Select XPS Printer Driver

Macintosh (macOS) Installation

Easy-WebPrint EX (Mac)

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Automatically installs with the software.
Requirement: Safari 4 or later (macOS 10.5+) and internet access.

Step 1: Power Off the Printer

  • Press the ON button
  • Wait until the printer shuts down completely
  • Do not connect the USB cable yet

Step 2: Prepare the Mac

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  • Confirm the printer is turned off
  • Power on the Mac
  • Insert the Setup CD-ROM

Step 3: Start Setup

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  • Open the CD-ROM folder
  • Double-click the Setup icon
  • Enter the administrator username and password

Step 4: Select Language and Region

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  • Choose your location and country/region
  • Click Next

Step 5: Select Installation Type

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  • Easy Install: Installs drivers, applications, and manuals automatically
  • Custom Install: Select specific items if required

Step 6: Install

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  • Click Install
  • Follow the on-screen instructions

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USB Connection Step

When prompted:

  • Connect the USB cable
  • Turn ON the printer

Step 7: Paper Setup

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  • Extend the Paper Output Tray
  • Load A4 or Letter-size paper
  • Click Execute

Step 8: Print Head Alignment

  • Click OK to start
  • Alignment takes about 3 minutes
  • Do not open the top cover during alignment

Step 9: Finish

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  • Remove the printed paper
  • Clear any alarm light if it appears
  • Complete the installation

Step 10: Completion

  • Click Exit
  • Solution Menu EX launches automatically
  • Remove and safely store the Setup CD-ROM
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